At Alvy Adventures, we strive to provide fast, reliable, and convenient shipping for all our customers. This Shipping Policy outlines how we handle order processing, delivery, and related details.
1. Order Processing
- Orders are typically processed within 1–3 business days after confirmation.
- You will receive a confirmation email once your order has been successfully placed and another notification when your order has been shipped.
- Please ensure your shipping information is accurate to avoid delays.
2. Shipping Methods & Delivery Time
- We offer reliable courier services to ensure your products reach you safely.
- Standard shipping usually takes 3–7 business days depending on your location.
- Expedited shipping options may be available at checkout.
3. Shipping Charges
- Shipping fees are calculated based on order weight, size, and delivery location.
- Any applicable shipping charges will be clearly displayed during checkout.
4. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your shipment through the courier’s website or via your account on our website.
5. Cash on Delivery (COD)
- Alvy Adventures only accepts Cash on Delivery (COD) payments.
- No electronic payment methods are accepted at this time.
- Please have the exact amount ready upon delivery to ensure a smooth transaction.
6. Shipping Restrictions
- Currently, we ship to [Insert Locations/Countries].
- We are not responsible for delays caused by customs, courier issues, or incorrect addresses provided by customers.
7. Damaged or Lost Items
- If your order arrives damaged or is lost during shipping, please contact us immediately at [email protected].
- We will work with the courier to resolve the issue or arrange a replacement as quickly as possible.
8. Contact Us
For any questions about shipping, delivery, or order status, contact:
Alvy Adventures
Email: [email protected]